Superbuy Review: China Shopping Agent, Shipping and Fees

Superbuy launched in 2012 and helped pioneer the reverse cross-border shopping model, acting as a one-stop buying and international forwarding service for shoppers outside China. It places orders on domestic marketplaces such as Taobao and Tmall, receives the goods at its own warehouse, and then forwards them internationally. The service waives basic purchasing fees for life, inspects incoming parcels and supplies free item photos, and stores goods free for 90 days. Buyers can combine several orders into one parcel and add reinforced packaging to reduce international shipping costs. Shipping is priced across 100+ routes covering more than 200 countries and regions, support is bilingual, and payments can be made in multiple currencies. A companion product-search tool, the Superbuy Spreadsheet, lets buyers search, filter and compare domestic listings before importing links into the platform to place an order.

Superbuy is a real, long-running business rather than a cloned or lookalike site. It has operated for more than a decade and is one of the earliest reverse cross-border shopping platforms in China, registered as DOT Technology Hong Kong Limited (Registration No. 72396324). Public traffic estimates put the site in the millions of monthly visits, placing it among the larger agents in the market. Buyers should still treat any agent's warehouse stage as the point of no return: once a parcel is consolidated and shipped, returns and disputes become much harder.

Traffic data indicates Superbuy's largest audiences are in the United States, the United Kingdom, Canada, Australia and France. That spread is reflected in the payment mix the platform supports, which leans on both international card and bank-transfer routes and on regional wallets in Europe, Southeast Asia, Latin America and Turkey.

Superbuy supports more payment routes than most agents we track, including credit and debit cards, Apple Pay, Wise, UnionPay, bank transfer, Alipay, WeChat Pay and Bitcoin, plus a long list of country-specific wallets. Fees vary sharply by route, and the figures below were published as of September 2026 — confirm them in your account before topping up. Low-cost and free routes: Alipay and WeChat top-ups carry no service fee, though funds can take 1–60 minutes to credit. Wise bank transfers are credited at a negative fee of -3.13%. Bancontact (Belgium) is 0.5% + 0.30 EUR. BANCOMAT Pay (Italy) is 1% + 0.10 EUR. MB WAY (Portugal) is 1.5% + 0.15 EUR. MyBank, used for Italian bank cards only, is 1.5% + 0.22 EUR. Mid-range routes: credit cards and Apple Pay carry a +3.94% surcharge. PIX (Brazil) is 2% + $0.05. iDEAL (Netherlands) and EPS (Austria) are each 2% + 0.30 EUR. PayU (Poland and Czechia) is 2% + 0.30 EUR. BLIK (Poland) is 2% + 0.70 PLN. Bank card in Turkey is 3.8%. Higher-cost routes: Kakao Pay (South Korea) and GCash (Philippines) are each 2.7% + $0.30. PayID (Australia) is 2.9% + $0.30. Trustly (Europe) is 3% + $0.40. Mercado Pago (Mexico) is 3.5%. GrabPay, currently Malaysia only, is 2.5%. Touch 'n Go eWallet (Malaysia) and DANA (Indonesia) are each 2.50%. PromptPay (Thailand) is 2.5% + 15 THB. PayNow (Singapore) is 1.50%. Where a wallet applies its own currency conversion, the buyer bears that conversion cost. If you are topping up from outside these countries, card, Apple Pay, Wise or bank transfer are usually the practical options, and Wise or bank transfer is generally the cheapest.

Warehouse extras are priced individually and are billed per item or per parcel. Figures published as of September 2026 include: second inspection $1.00; detailed inspection $0.88 per piece; detailed photography $0.48 per piece; power-on testing for 3C and electronics $1.93 per item; trim wires $0.80 per piece; remove product tags $0.48 per piece; product video shooting $3.23 per piece; live model try-on photos $4.84 per piece; ironing $3.23 per piece; plastic sealing $1.61 per piece; packaging modification $0.32 per piece; bubble column packaging $0.80 per piece; cowhide bubble bag $0.50 per parcel; EPE foam packaging $0.64 per piece; dust bag service $0.64 per piece; custom EPE foam reinforcement from $3.71; extended storage $1.61 per month; priority receiving $0.80 per item; splitting orders or discarding items $0.30 per item. Parcel-level options include priority shipping ($1.61 for up to 10 items, then $0.08 per additional item), moisture-proof bags at $0.96 per package, stretch film at $0.64 per kg capped at $3.23, packaging process video at $0.80 per package, EPE foam filler at $0.48 per kg capped at $2.42, foldable shoe boxes at $0.80 per package, corner protectors at $0.80 per kg capped at $4.03, custom packaging at $0.80 per package plus materials, vacuum compression bags at $2.74 each, and wooden crate reinforcement at $40.38 each. Return and exchange handling is free for the first one action per month; beyond that it is tiered by monthly frequency, from $0.80 per return and $1.60 per exchange at 2–5 actions, up to $3.23 and $6.46 respectively at 10 or more. Adding any irreversible service costs you the right to return that item.

The Superbuy Spreadsheet is a product search tool built to work alongside the Superbuy agent platform. It is aimed at overseas buyers who want to find and filter product sources from Chinese e-commerce sites quickly, rather than scrolling marketplace search results one page at a time. Core features Product search and filtering: enter keywords to pull back a large set of domestic listings, then narrow the results by category and price range. Product information summary: links, images, prices and store details are laid out in a table, so competing listings can be compared side by side. One-click-style import: once you find a suitable item, copy its product link and paste it into Superbuy to raise a purchase order, keeping the path from discovery to procurement short. How to use it Open the Superbuy Spreadsheet and search for the products you want. Use the filters to adjust price and category, then browse the returned list. Compare the listings, pick your target items and copy the product links. Paste those links into the Superbuy platform to submit a purchasing order, then use the normal chain of inspection, warehousing and consolidated shipping. Treat the spreadsheet as a discovery layer, not a shop. Prices and availability in the table come from the underlying domestic listings and can move before your order is placed, so the amount you are charged depends on what the seller quotes at the time of purchase.